Customer Promise


OUR PROMISE TO YOU

Triumph’s dealership network is the perfect choice whenever you need to maintain your motorcycle.  That’s because we make customer service quality promises covering Motorcycle Care, Technician Expertise, and Customer Support for your total peace of mind.



Man at service desk at Triumph motorcycle dealership

Quotation 

There’s nothing worse than a surprise bill, which is why all Triumph motorcycle dealerships provide clear all-inclusive pricing. That means you’ll always know upfront what the cost of your Triumph services will be.

Relax in our DEALERSHIPS 

While your motorcycle is being attended to we invite you to relax in our comfortable facilities to enjoy some refreshments, and browse the latest range of Triumph-designed clothing and accessories!

Man drinking coffee in Triumph dealership

Genuine parts and Accessories 

We always recommend genuine Triumph Parts and Accessories.  That’s because they’ve been designed, engineered and tested to the same exacting processes and standards as the motorcycles themselves, which means genuine parts and accessories are the perfect option for your Triumph motorcycle.

motorcycle health check

To ensure you’re always getting the most from your bike’s performance, we carry out a comprehensive motorcycle health check every time you visit for routine maintenance.

software update

Triumph’s technology is an integral part of your motorcycle’s performance, so as part of your service we’ll check your bike’s software version to ensure you’re fully up-to-date.

sERVICE BULLETINS            

Whenever you bring your motorcycle to a Triumph dealership, we’ll always check for any outstanding service bulletins and improvements that may be applicable to your bike. 

You can also check for outstanding recalls here on the website.

Triumph trained

When you leave your motorcycle in our care, you can be sure that your bike will be worked on only by trained Triumph technicians who are dedicated to ensuring you get the most from your ride.

Specialist tools

Yet another benefit to choosing a Triumph dealership for your regular maintenance is that our technicians use specialist Triumph tools allowing them to perform the highest possible quality of work on your motorcycle.

Technical Know How

If required, our fully trained in-house technicians have immediate access to relevant technical data which is useful for keeping your bike’s performance at its optimum level.

Keeping you fully informed

Your Triumph motorcycle dealership contact will keep you up-to-date about the progress of your bike, updating you if anything unexpected is required, and will always consult you and provide fully inclusive pricing estimates upfront before they begin the work.

Feedback valued

We ask all our customers to complete a simple survey to tell us how we did. We welcome honest feedback as this helps us to continually improve our services and to continue delivering an exceptional Triumph experience.

Man and woman outisde Triumph dealership

Triumph services and support

Premium servicing.  Total peace of mind.

FIND A DEALER