WE ARE IN THIS TOGETHER
We are all looking forward to getting back to the controls of our motorcycles and it is our obligation to do so responsibly, both on the road and in the network of official Triumph dealers and for the whole of society.
Under the hashtag #TriumphTogether you will discover a series of actions that we are already implementing so that the return to normality is easy and safe for everyone.
These actions for the good of all include new face-to-face customer service protocols in dealerships, the opening of a new WhatsApp channel that allows you to carry out a multitude of procedures without having to travel (including the new video-call service by appointment).
Find out more by scrolling down.
From now on, you will have a much more direct line of communication with all official dealers, especially through WhatsApp, which will allow you to carry out many more procedures without having to travel.
All the dealers have launched this new contact channel so that you can make all kinds of sales and after-sales inquiries, budgets, appraisals of your used motorcycle, and even book an appointment for your Test Ride when the situation so requires. Visits to dealerships are encouraged by prior appointment to maintain social distancing.
The new exclusive video-call service by appointment will allow you to speak face-to-face with the sales or after-sales manager to show you live all the details of the Triumph that interests you without the need to travel. For purchase of Triumph accessories and merchandise you can visit your dealer page on FB to view the entire collection and make an online purchase.
WHAT'S NEW IN THE CONFIGURATOR
The new functionalities of the online configurator allow you to personalize the Triumph of your dreams and make it come true without leaving home.
You can save several configured bikes in your 'garage' and send your favourite to the dealer you want to, directly answer any questions regarding the bike itself, it's accessories, it's financing options, etc. Of course, you can also take advantage to reserve your test ride as soon as possible.
For us it is a maxim to receive you as you deserve: with safety and responsibility towards your health and that of our teams.
When you enter our facilities you will have sanitizers for proper hand hygiene and our team will receive you with a mask and will also have other security measures such as gloves, face shields and even partitions in some cases.
In addition to promoting the necessary social distance and complying with all the regulations, we will not divert attention from motorcycles and we sanitize them before you get on, whether it is test motorcycle, or whether it is your own motorcycle when you pick it up from the workshop. We’re also offering at-home test rides and deliveries of your motorcycles keeping your safety in mind.